FAQs

VENUE | Location

Elements Festival 2020 will be blooming to life within the fertile, rolling landscape of the Sunshine Coast hinterland. Grassy, fresh and brimming with the beauty of the Australian bushland, we are thankful to have found our home within the stunning Landcruiser Mountain Park. Just two and a half hours north of Brisbane, with easy 2wd access, this lush site features an expansive, comfortably flat camping area with plenty of toilets and showers (featuring your friend and ours: hot water).

 

Local Region

Elements isn’t the only little world hidden in the folds of the Sunshine Coast hinterland. Tucked away within the region are gorgeous little townships and stunning tracts of nature, all waiting to be explored. We strongly urge you to take your time, explore the local area, stop in to the shops and tourist attractions. Swim, climb, hike, get your adventure on! If you’re part of the Elements tribe, that means leaving no trace and showing the utmost respect to the land and the people you commune with. If at all possible, we encourage you to pick up your food and festival supplies locally before heading on in to Elements. This is a brilliant and easy way of supporting the people who have welcomed you into their realm and it helps to ensure we are able to share space happily with them for years to come.

 

Getting to The Festival

As the creators of the world you’ll be stepping into, the most important thing to us is your safety. Help us out by ensuring that you are well rested before heading out to Elements Festival 2020. If you’re driving, pay attention to all road signs and don’t exceed the speed limit.

Please do not drive under the influence of alcohol or any illicit substances. Australia is a land of hardcore rules and regulations, so you need to assume there will be Random Breath Testing and Drug Swab Testing and plan your trip accordingly. It doesn’t matter if you feel safe to drive. It matters what’s in your system. So, instead of playing into the media’s anti-festival stereotypes, let’s fight the system by respecting the people we share the roads with and building a reputation they can’t criticise.

To help you make the right choices, Blow Me First will be offering a drink and drug testing service all throughout the event. If in doubt, please hit these guys up as driving under the influence can be horribly life-changing in more ways than one.

 

Amenities

For 2020, Elements has invested in upgrades for all out amenities. So, you will find our world comes loaded with everything you need to make your time with us safe and comfortable. We have free water stations all throughout the festival and campgrounds, hot showers, and a selection of both flushing and composting toilets.

You’ll also find security guards who care about keeping you safe and happy (not policing your every move), and medics who are well-stocked and prepared to help you with any health issue you have, big or small. We have campsite warden stations, an info tent, lost and found, all sorts of chillout areas, and so much more for you to discover and take advantage of.  

 

FESTIVAL | Survival

Take it easy, this is Straya! It’s kind of an Aussie thing to take pride in how extreme our home is. But sometimes you have to be real about it. Plan for any possible weather conditions with clothing and camping supplies that’ll keep your rig sorted for the duration of the event.  Mixing hot days with running around, dancing, boozing, and perhaps not eating and sleeping as well as you should, increases your chances of getting dehydration, heat stroke, or injuring yourself through some poorly thought out prank. Drink water. Take rests. Get some sleep. Be mindful of how you’re feeling. And be aware of others. 

 

Essentials | Things to Bring

It’s not hard to spot the people who’ve gone to a festival unprepared – they’re the ones bugging their neighbours for spare tent pegs or shivering like a burrito in one of the foil wrappers they’ll give you in the med tent if you don’t have warm enough clothes. If you’d rather not be a foil-wrapped burrito who’s constantly hassling the neighbours, read on for a detailed guide on what you need to bring.

  • Esky (ice is available for purchase on site)
  • Reusable water bottle (fill up from the free water stations throughout the site)
  • Plenty of drinking water to keep at camp (in a reusable bulk water container)
  • Sun protection – hat, sunscreen, sunglasses
  • Clothes for all conditions – hot, cold, and wet
  • Shoes for all conditions
  • Rubbish bags for your camp and butt bins if you’re a smoker
  • Camping gear – tent (make sure you have all the pegs and poles), tarps, and ropes
  • Bedding – mattress, pillow, sleeping bag
  • Torch / headlamp
  • Earplugs for when you need some sleep
  • Towel
  • Insect repellent  

Keep in mind, we are a leave no trace festival. So, whatever you bring has to go home with you too.  

 

Things to Leave at Home

The following items are non-compatible with the algorithms of the Elements world:

  • Pets
  • Glass
  • Fires
  • Weapons of any kind
  • Fireworks
  • Generators
  • Powered Speakers
  • Motorbikes, quadbikes, powered bicycles, skateboards, scooters (basically, unless it's the vehicle that got you to site, leave it at home)
  • Drugs (or excessive amounts of alcohol)
  • Anti-Social behaviour

 

FESTIVAL ENTRY

If you like saving time and money, we recommend pre-purchasing your ticket (ticket link). Gate prices are always higher and it always takes a bit longer to buy a ticket. To save yourself even more time, have your purchased ticket ready so we can scan it, give you a wristie and send you on your way. Everyone who enters the site will be issued with an Elements 2020 wrist band. It is a condition of entry that your wristie remain on at all times during the festival.  

 

Wristies

Entering the site without a wristie is trespassing. More to the point, it’s stealing from people who have invested their time, money, energy and sanity into bringing you an immersive experience in creative awesomeness. Paying for entry is your way of respecting the dedication of the crew and the talent of the artists involved in the festival. If you’re not rocking your official Elements 2020 wristie, we’ll give you two options: buy a full price ticket (in which case you get to tell your mates you got a wristie from a security guard) or have your personal details recorded and an unceremonious ejection from the event (not such a great story). 

 

Gates Open | Close

The gates to your Elements adventure swing open at 10am on Friday the 18th of October, with music kicking off at 12pm. Anyone arriving before this time will be asked to wait outside, so plan your trip accordingly. Our mini-world winds down on Sunday night, with the final notes of music settling into the earth at 8pm. To help you wind down too, we’ll be screening silent films for a couple of hours. And, of course, the markets will be open, allowing you to stock up on rations and replenish your body before having a good night’s sleep. In the interests of your safety, we encourage you to stay with us Sunday night and drive home when you’re nicely rested on Monday morning. You have until 2pm Monday afternoon to get on the road.

 

CAMPING | ACCOMMODATION

When you enter general camping, you will find a certain amount of infrastructure and guidance. However, we’re not a police state – we’d rather trust that you’re a logical, intelligent being capable of setting up a dope camping area and being considerate of others.

While we do leave it entirely up to you to construct a festival home that reflects your unique style, we have created a handy Survival Guide to help you ensure you’ve got all your camping essentials covered.

One thing you must factor into your planning is that your basic Elements Festival ticket includes access to the General Campgrounds from Friday to Monday for you the ticketholder. Unless you’ve upgraded your access with a Vehicle Pass, you cannot take a vehicle on site.

 

Camping FAQ's

Got a question regarding camping at Elements Festival 2020? Please ensure to read through our most commonly asked  questions to see if this resolves your issue. Please email us through the contact page if the answers camping questions you seek are not listed below.

Is camping free?
I don’t own camping gear, can I rent a tent?
Is there a restriction on tent sizes?
Can we have dogs on site?
Can we have fires in the campsites?
Can I camp in the Car Park?
Can I drive offsite during the festival?
Do you have family and or quiet campgrounds?
Do I need to book for the Family or quiet Campsites?
Can campervans and tents camp together?
Are there any powered sites for RV’s?

 

TICKETS FAQ's

Got a question regarding tickets? Please ensure to read through our most commonly asked ticketing questions to see if this resolves your issue. Please contact Ticketbooth Support directly if the answers you seek are not listed below.

How can I purchase a ticket?
When do tickets go on sale?
Will tickets be available at the gate?
What is included in my festival ticket purchase?
Do you sell single day tickets?
Do you provide Payment Plan options?
Do I have to pay a Booking Fee?
Do I need to purchase a Vehicle Pass?
I paid for my ticket but can’t find my confirmation. What should I do?
When will I receive my tickets?
Help, I’ve lost my Hardcopy Ticket
Can you please re-send my ticket?
Does my name have to be on the ticket. Will I need photo ID to enter the festival.
Can I change the name on my ticket or on-sell the ticket
I’m celebrating my Birthday at Elements Festival 2020. Can I have a free ticket?
Do children need a ticket?
Do I need to buy a ticket if I’m a volunteer?
I can no longer make it, can I get a refund on my ticket?