Three days and three nights of adventure await all those who get their hands on an Elements Festival 2019 ticket. You get to dive into a world of music, art and mind-blowing visuals; a world that responds to your presence, offering up a unique, interactive experience to everyone who attends. To ensure all our Elementals have an idyllic experience in our world, we keep our population capped at 4,000 people. This includes our wonderful staff, volunteers, artists and performers, meaning our tickets are a rare commodity. As always, this event will sell out, so we encourage you to secure your place early.
Your Elements Festival ticket unlocks access to our General Camp grounds. However, it does NOT include a Vehicle Pass. Since not everyone needs one, the Vehicle Pass must be purchased separately.
Ticket Schedule and Prices:
Super Early Bird - 1st December = $100+bf SOLD OUT!! Early Bird - 1st January = $150+bf SOLD OUT!! 1st Release - 1st March = $200+bf
- 2nd Release - 3rd June = $225+bf
- 3rd Release - 1st August = $250+bf
- Festival Gate - 17th October = $350
- Festival Gate - 18th, 19th October = $300
- Festival Gate - 20th October = $150
Please read our Ticket FAQ and Ticket T&C for all ticketing enquiries.
Please contact www.ticketbooth.com.au for any ticketing issues; missing tickets, name changes, re-issue etc
Our tickets will be generated through Ticketbooth’s E-Ticketing system. This means you can download your ticket to any mobile device, ready to be scanned at the Front Gate. You can print out a copy if you’d like but please be careful with it as each barcode can only be scanned once. If you have an e-ticket, the name on your ticket must match your photo id to gain entry. If you have any purchasing issues or want to change the ticketholder name or request a re-issue, please contact Ticketbooth Support directly. Ticket name changes will close one week prior to the festival at 9am on Friday 12th October.
HARD COPY TICKET
A limited number of Hard Copy Tickets will be available for purchase from Elements Promoters / Ambassadors. Check the Elements Festival 2018 Facebook event page for industry ticket sellers.
These unfortunate souls seem to lurk around every major festival. Please be wary; particularly of tickets offered at lower prices on Ebay, Gumtree and social media. The only way to be sure your ticket is legit is to purchase it online through Ticketbooth or from one of our industry sellers.
If the idea of checking your bank balance sends chrometophobic (legit word for fear of finance) shivers down your spine, we feel you. And we don’t want you to miss out on the early round tickets due to cash concerns. So, we’ve come up with an ingenious way to make it feel like you haven’t spent anything at all! Our payment plan system lets you pay off your ticket in fortnightly instalments and is available for first, second and third round tickets. To make the most of it, we recommend getting in as early as possible. The plan works by dividing the total ticket price by the number of fortnights within a fixed range. So, the earlier you get in, the more spread out the payments will be and the less of an effect you’ll feel on your cash supplies.
To gain access to the Elements Festival 2019 site, your vehicle will need to have a vehicle pass clearly displayed. The small $20 fee covers our traffic management costs while this policy helps promote car-pooling and reduces the overall number of vehicles on-site. This has a positive impact on the environment, the local community and, last but certainly not least: you. With less vehicles getting around, you get to enjoy a safer and less crowded camping area. While vehicle passes may be purchased on entry at the front gate, we encourage you to be considerate of your fellow Elementals and grab one online. This is nice and easy for you while also cutting down processing time at the gate. Motorbikes get a free pass in and, if you want to drive to site but won’t need your car during the festival, you’re more than welcome to leave it in our car park (just outside the gates) and walk into the Elements world.
**Please note: Camping in car park outside gates will not be permitted**
[PURCHASE VEHICLE PASS HERE]
Elements Festival 2019 has its own beautifully organised tent city. Similar to our glamping village, tent city is a cheaper option that comes with the bonus of being environmentally friendly. Your festival lodgings come in the form of rad little recyclable tents from Kar-Tent, complete with all the bedding you need to be cosy and comfortable.
[PURCHASE RENT-A-TENT HERE]
To help you maximise your Elements experience, we’ve created a beautiful little village of bell tents, ready and waiting for an assortment of Elementals to populate it. Along with your spacious pre-pitched tent, you get an airbed, sheets, doona, pillows, led lighting and a rug. These spacious and decadent rigs are ideal for those of you who’d like to balance your time in the Aussie wilderness with a bit of comfort and luxury. They’re also perfectly suited to anyone who may be arriving late, especially if you’re rocking up after work. Finally reaching your campsite and being already completely setup means you get to dive into the adventure without a moment’s hesitation. Think of it like skipping the annoying instructional level at the start of a game. If that sounds like your jam, then book your tent quickly because our glamping village always fills up fast.
[PURCHASE GLAMPING HERE]
We are all about making your Elements journey as hassle-free as possible so you can dedicate maximum bandwidth to activating party mode. So, if driving out to site isn’t an option for you, we have our very own shuttle bus which will be delivering Elementals out to site on Friday and Saturday mornings. You can choose to return Sunday or Monday, whatever works for you. To unlock this plush chauffer service, you’re looking at $70 per person for a return ticket.
[PURCHASE SHUTTLE BUS TICKET HERE]
Got a question regarding tickets? Please ensure to read through our most commonly asked ticketing questions to see if this resolves your issue. Please contact Ticketbooth Support directly if the answers you seek are not listed below.
When do tickets go on sale
A limited allocation of Super Early Bird and Early Bird tickets will be available at the end and start of each year. Make sure to stay connected if you wish to purchase some of these heavily discounted tickets. 1st Release tickets will be available 1st March.
Will tickets be available at the gate
Elements Festival will be capped at 4000 people. This includes our staff, volunteers, artists and performers. A limited allocation of gate priced tickets will be available however, with the success and history of our previous events, we are expecting another sell out. We encourage you to purchase your tickets early to avoid disappointment!
I can no longer make it, can I get a refund on my ticket
Refunds will only be issued in the case of cancellation of the festival (with the exception of natural disasters, force majeure, and acts of 'god'). Otherwise, refunds on ticket purchases are not possible.
What is included in my festival ticket purchase
The purchase of an Elements Festival ticket provides access to the festival and General Camp grounds for the duration of the event. That is, Friday the 18th of October through to Monday 21st of October. Please check Festival Guide for Gate Opening and Closing times. Festival ticket includes the use of all amenities; flushing toilets and hot showers. Festival ticket does NOT include Pre-Party ticket or Vehicle Pass. These must be bought separately.
Can I arrive earlier than Friday the 18th of October
If you wish to arrive to the festival on Thursday 17th of October and access the best camping spots along with some Pre-Party entertainment, then you will need to purchase a Pre-Party Ticket on top of your festival ticket. Pre-Party Tickets may be purchased with or without a Vehicle Pass.
Do you sell single day tickets
No. Each ticket grants admission for the entire duration of the festival. We encourage people to join us for the full weekend experience.
Do I have to pay a Booking Fee
Yes. Online tickets include a standard booking fee to cover online transaction fees and handling. This fee will be added on as you check out.
Do I need to purchase a Vehicle Pass
Yes. All vehicles entering Elements Festival 2019 will require a vehicle pass. This $20 vehicle pass fee will go towards traffic management costs, helps promote car-pooling and reduces the overall number of vehicles on site. Vehicle passes can be bought at the time of purchasing your online ticket or at the front gate of the festival. Motorbikes are exempt of the Vehicle fee.
Do you provide Payment Plan options
Yes. Payment Plan options are available for 1st, 2nd and 3rd Release Elements Festival tickets.
How can I purchase a ticket
The Elements Festival website is the best place to purchase online tickets. Our tickets will be generated through Ticketbooth’s E-Ticketing system. This means you can download your ticket to any mobile device, ready to be scanned at the Front Gate. You can print out a copy if you’d like but please be careful with it as each barcode can only be scanned once. If you have an e-ticket, the name on your ticket must match your photo id to gain entry.
When will I receive my tickets
If you buy your ticket online through Ticketbooth, you will be sent an email with your E-Ticket as soon as your purchase is completed.
I paid for my ticket but can’t find my confirmation. What should I do
Please contact Ticket Booth Support to resolve.
Can you please re-send my ticket
E-Tickets can be re-sent at any time. Please contact Ticket Booth Support to request an e-ticket to be re-sent.
Help, I’ve lost my Hardcopy Ticket
Unfortunately, hard copy / store tickets cannot be re-issued. Treat them like money. if you lose them, they are gone!!
Does my name have to be on the ticket. Will I need photo ID to enter the festival.
Yes. You must bring Photo ID and the name on your ticket must match the name on the Photo-ID for your entry to be processed.
Can I change the name on my ticket or on-sell the ticket
Yes. If you need to change the name on your ticket, you are able to do so via Ticketbooth Support. There is a $20 name change fee charged at the time of changing your ticket name(s). Name changes are available until 9am Monday the 14th of October.
I’m celebrating my Birthday at Elements Festival 2019. Can I have a free ticket
No, instead we offer discounted birthday tickets if your birthday falls on the 18th, 19th, 20th of October 2019. Please email us to purchase these tickets.
Do children need a ticket
Children 13 and under free. Normal ticket prices apply to ALL PATRONS 14 years and above. All minors under the age of 18 must be accompanied by a parent or guardian.
Do I need to buy a ticket if I’m a volunteer
Yes. All volunteers must purchase a ticket. If you’re volunteer application is successful, the volunteers coordinator will send you an info pack which includes a link to the specially priced volunteer tickets, and a single use coupon code.
I can no longer make it, can I get a refund on my ticket
Refunds will only be issued in the case of cancellation of the festival (with the exception of natural disasters, force majeure, and acts of 'god'). Otherwise,
These Terms and Conditions apply to the sale of tickets for Elements Festival 2019.
In purchasing a Ticket for Elements Festival 2019, you agree to be legally bound by these Terms and Conditions, just as if you had signed a written agreement. If you do not agree with any part of these Terms and Conditions, you should not purchase
Tickets sales are final and binding.
Ticket Holders are not entitled to a refund, regardless of any changes in personal circumstances. The Promoter will not replace stolen, lost, damaged or destroyed Tickets.
If your ticket has been cancelled, damaged or defaced, you may be refused entry to the Festival. If it has already been scanned or does not appear in the Front Gate scanner system, you may also be refused entry.
The Promoter reserves the right to change, without notice, the Festival artist line-up at its discretion. This includes the dates of the Festival, entry and exit times, number of stages, number of artists, performance times, special effects, amenities, amount and/or type of market stalls, Festival programme, layout of camping ground, layout of the Festival Site, and any other facilities and attractions associated with the Festival (jointly “Facilities and Attractions”). The Promoter shall not be required to provide whole nor partial refunds, nor any other compensation to Ticket Holders if the Facilities and Attractions are changed.
The Promoter is not required to give whole nor partial refunds, nor other compensation to Ticket Holders if poor or difficult weather is experienced prior to, during, or after the Festival.
The Promoter reserves the right to cancel the Festival, at any time, in the case of any “Force Majeure Event”. This includes anything outside the Promoter’s control which, at the Promoter’s sole discretion, makes it logistically impossible to operate the Festival. This includes, without limitation: rain, flooding, drought, storms, lightning, drought, any other form of bad weather, fire, acts of god, explosions, sabotage, accidents, labour disputes, council or police rulings, war, zombie apocalypse and damage to the Festival site from any Force Majeure Events. The Promoter equally reserves the right to shorten the Festival’s duration, at any time, due to a Force Majeure Event.
Conduct of Ticket Holders
You agree to follow all directions given by Festival Staff, at all times, throughout the Festival. Community-minded behaviour is expected at all times. This includes your journey to the Festival, the Festival itself, and your journey home. Persons deemed by the Promoter to be behaving in a dangerous or unacceptable manner may be refused entry, evicted from the Festival Site and/or reported to the local authorities. The environment and the local community are of paramount importance to the Promoter. Please share this respect and place any litter you crate or find in the bins available to you around the Festival Site. We thank you for being conscious of waste and conservative with water use.
Access to Festival Site
Your entry to and exit from the Festival Site shall be in accordance with the strict timelines published on the Website. These are subject to change at the discretion of the Promoter.
The Promoter reserves the right to refuse entry to any Ticket Holder if, in its sole discretion, the Promoter believes the Ticket Holder may pose a threat to the security or smooth running of the Festival. If it is determined that a Ticket Holder must be refused entry to the Festival, pursuant to this clause, that Ticket Holder will not, under any circumstance, be entitled to a Ticket refund, nor any other form of compensation.
Ticket Holders are obliged to wear a wristband for the full duration of the Festival. If a person is caught without a wristband, they may, at the discretion of the Promoter, be offered the opportunity to purchase a full price ticket. The Promoter reserves the right to remove any person who does not have a wristband from the Festival Site.
Any person collecting their Tickets at the Festival gate must provide Festival staff with a valid form of photographic identification. If you do not present this identification, you cannot be confirmed as the Ticket Holder and may be denied entry to the Festival.
As a condition of entry to the Festival, all Ticket Holders must consent to having their vehicles, bags, clothes and other possessions searched by Festival staff prior to entering the Festival site. If you fail to comply with this condition, you breach the Terms and Conditions of your Ticket purchase and may be refused entry to the Festival.
Your Ticket grants you access only to the signed ‘public’ areas of the Festival Site. You agree to stay within these signed ‘public’ areas. Any Ticket Holders found in unauthorised areas of the Site may be removed from the Festival. Ticket Holders found outside the boundaries of the Festival Site will be considered trespassers on the property they are on and will, therefore, be subject to prosecution by local authorities. The Promoter reserves the right to remove any Ticket Holder from the Festival site who does not comply with any of the Terms and Conditions hereunder.
All persons under the age of 18 (“Minors”) who attend the Festival must be accompanied by a parent or legal guardian (“Guardians”). Guardians accept full responsibility for the safety and wellbeing of Minors in their care and agree to supervise them at all times during the Festival. Festival entry is free of charge for Minors under the age of 13. General admission prices apply to all Minors above the age of 13. The Terms and Conditions herein apply, in their entirety, to all Minors. Guardians accept responsibility for ensuring Minors in their charge comply with all of the Terms and Conditions. Guardians hereby agree to hold the Promoter, and all Festival staff and contractors, harmless from any and all liability for loss, liability, claims, demands or expenses (legal fees included) incurred by a Minor in his/her charge, or caused to third parties by a Minor in his/her charge, in the course of that Minor’s attendance of the Festival, or any breach by that Minor of these Terms and Conditions.
A total fire ban is in place for the duration of the Festival. You are not permitted to have campfires, naked flames, candles, BBQ’s or other potentially hazardous items or materials.
The possession, use or sale of illegal drugs, or any illicit substances, is strictly forbidden. The Promoter neither condones nor endorses the use of illegal and illicit substances. Any Ticket Holder found with such substances in their possession will be immediately removed from the Festival Site.
The following items are also prohibited on the Festival site. Do not bring any:
- Illegal, menacing or dangerous items;
- Mini-bikes and any similar motorized vehicles;
- Glass bottles, glass containers, breakable drinking glasses;
- Pyrotechnics, sparklers, flares, fireworks or fire crackers;
- Generators or sound systems;
- Dogs or any kind of pets (guide dogs are the only exception).
Any Ticket Holder found with any of these in their possession will be evicted from the Festival Site.
Loss & Damage
You must not improperly use, cause damage to, remove, tamper with or steal any public facility or Festival infrastructure (“Festival Property”). Equally, you must not improperly use, cause damage to, remove, tamper with or steal any element of the Festival Site’s neighbouring properties, nor anything from the local Sunshine Coast Hinterland communities. You take full responsibility for your actions and agree that you shall be held fully liable for any damages or losses caused by you to Festival Property, neighbouring property and property of the surrounding communities.
The Promoter will not be held liable, whatsoever, for any damage to, or loss of, any property (including, without limitation, personal property such as: cars, tents, bags, cash or any other personal items) brought to, or purchased during, the Festival.
The Promoter will not be held liable for any damage, loss, injury, delay or additional expenses incurred by you as a result of a Force Majeure Event (as defined above), shortening of the Festival due to a Force Majeure Event, or complete cancellation of the Festival due to a Force Majeure.
You agree to indemnify, and hold the Promoter, and all its staff and contractors, harmless from any loss, liability, demands, claims or expenses, including legal fees (on a full indemnity basis) made by you, or any third party, against the Promoter, due to, or arising out of, your attendance of the Festival, or any breach made by you of the Terms and Conditions herein.
You indemnify and hold the Promoter, and all its staff and contractors, harmless from any and all liability for any loss, liability, demands, claims or expenses, including legal fees (on a full indemnity basis) incurred by you, or caused by you to third parties, arising out of your attendance of the Festival, or any breach of the Terms and Conditions herein.
You agree to indemnify and hold the Promoter, and all its staff and contractors, harmless from any loss or damage, including legal expenses, indirect or consequential loss (on a full indemnity basis) suffered or incurred by the Promoter as a result of, or in any way relating to, your attendance of the Festival, or a breach by you of the Terms and Conditions of this Agreement.
You hereby acknowledge the Festival Site, and the land it is staged on, are inherently dangerous and may contain all manner of risks, dangers and obstacles. These may be known and unknown, natural or man-made and may result in:
- loss of your property;
- damage to your property;
- personal injury;
- or even death.
Knowing this to be the case, if you attend the Festival and enter the Festival Site, you do so at your own risk. You waive and forego any rights to make any claims for losses, damages and injuries. You agree that it is your responsibility to come well prepared to handle any and all challenging situations you may be presented with at the Festival Site.