Your ticket to Elements Festival unlocks a world created purely to delight, surprise and entertain you. Three days and three nights of music, art, performances, camping and adventure await. But our tickets are a rare commodity. Elements Festival 2018 will be capped at 2000 people; and this includes not just your lovely selves but all our staff, volunteers, artists and performers. This event will sell out. We encourage you to purchase your tickets early to avoid disappointment!
Elements 2018 Ticket Schedule:
- Early Bird: 1st February – 14th February = $100
- 1st Release: 15th February – 30th April = $150
- 2nd Release: 1st May – 31st July = $175
- 3rd Release: 1st Aug – 19th Oct = $200
- Gate Sales: 19th Oct – 21st Oct = $250
Please read our Ticket FAQ and Ticket T&C for all ticketing enquiries.
Please contact www.ticketbooth.com.au for any ticketing issues; missing tickets, name changes, re-issue etc
Our tickets will be generated through Ticketbooth’s E-Ticketing system. This means you can download your ticket to any mobile device, ready to be scanned at the Front Gate. You can print out a copy if you’d like but please be careful with it as each barcode can only be scanned once. If you have an e-ticket, the name on your ticket must match your photo id to gain entry.
If you have any purchasing issues or want to change the ticketholder name or request a re-issue, please contact Ticketbooth Support directly. Ticket name changes will close one week prior to the festival at 9am on Friday 12th October.
HARD COPY TICKET
A limited number of Hard Copy Tickets will be available for purchase from Elements Promoters / Ambassadors. Check the Elements Festival 2018 Facebook event page for industry ticket sellers.
These unfortunate souls seem to lurk around every major festival. Please be wary; particularly of tickets offered at lower prices on Ebay, Gumtree and social media. The only way to be sure your ticket is legit is to purchase it online through Ticketbooth or from one of our industry sellers.
If the idea of checking your bank balance sends chrometophobic (legit word for fear of finance) shivers down your spine, we feel you. And we don’t want you to miss out on the early round tickets due to cash concerns. So, we’ve come up with an ingenious way to make it feel like you haven’t spent anything at all! Our payment plan system lets you pay off your ticket in fortnightly instalments and is available for first, second and third round tickets. To make the most of it, we recommend getting in as early as possible. The plan works by dividing the total ticket price by the number of fortnights within a fixed range. So, the earlier you get in, the more spread out the payments will be and the less of an effect you’ll feel on your cash supplies.
All vehicles entering Elements Festival 2018 will require a vehicle pass. The $20 fee will cover traffic management costs, reduce the number of vehicles on site and, therefore, increase the number of sweet camping spots. We’re hoping this will also encourage carpooling which will save you not just on the vehicle pass fee but also on fuel, all while helping ease our impact on the environment. Wins all around.
Vehicle passes can be bought when you purchase your online ticket, or at the front gate of the festival. Motorbikes get a free pass since you can’t really carpool and you’re not taking up much space. And, since we’re chivalrous folks, Elements will offer a free shuttle service from the front gate to the festival grounds for anyone wishing to park their vehicle at the front gate car park and avoid the fee.
If you don’t own camping gear (or couldn’t be bothered dealing with it) we have pre-pitched tipis and bell tents available to rent. These spacious tents will be all set up for you when you arrived, in a reserved camping area close to amenities. If you’re heading out after work and aren’t keen on setting up camp in the dark, or if you just like the idea of being able to cruise in and crack a cold one the moment you step out of the car, these comfy, pre-rigged tents may be just the deal you’re looking for. Bedding packages are also available.
Because we’re all about making life as cruisy as possible for you, Elements Festival will be providing a shuttle bus service to and from the festival. We’re even giving you options for departure and return dates as we know you may have work, study and other commitments. Our bus will depart Brisbane CBD on Friday and Saturday mornings and return on Sunday and Monday. To cover costs, the service will be $70 per person. The exact schedule for the shuttle bus is yet to be determined. Please email us here to express your interest.
Got a question? Please take a moment to review some of our most commonly asked questions.
WHEN WILL I RECEIVE MY TICKETS?
If you buy your ticket online through Ticketbooth, you will be sent an email with your E-Ticket as soon as your purchase is completed.
DO I NEED PHOTO ID TO ENTER THE FESTIVAL ?
Yes. You must bring Photo ID and the name on your ticket must match the name on the Photo-ID for your entry to be processed.
CAN I GET A REFUND FOR MY TICKET?
Refunds will only be issued in the case of cancellation of the festival (with the exception of natural disasters, force majeure, and acts of 'god'). Otherwise, refunds on ticket purchases are not possible
CAN I CHANGE THE NAME ON MY TICKET OR ONSELL THE TICKET
Yes, if you need to change the name on your ticket, you are able to do so via Ticket Booth Support. There is a name change fee charged at the time of changing your ticket name(s). Name changes are available until one week before the festival; 12th October.
CAN YOU PLEASE RE-SEND MY E-TICKETS?
E-Tickets can be re-sent at any time. Please contact Ticket Booth Support to request an e-ticket to be re-sent.
HELP, I LOST MY HARD COPY TICKET !
Unfortunately hard copy / store tickets can not be re-issued. Treat them like money. if you lose them, they are gone !!
Online tickets include a standard booking fee to cover online transaction fees and handling. This fee will be added on as you check out.
DO I NEED A VEHICLE PASS
All vehicles entering Elements Festival 2018 will require a vehicle pass. This $20 vehicle pass fee will go towards traffic management costs, helps promote car-pooling and reduces the overall number of vehicles on site. Vehicle passes can be bought at the time of purchasing your online ticket or at the front gate of the festival. Motorbikes are exempt of the Vehicle fee. Elements will offer a free shuttle service from the front gate to the festival grounds for anyone wishing to park their vehicle at the front gate car park, outside the festival grounds.
DO YOU SELL SINGLE DAY TICKETS?
No, each ticket grants admission for the entire duration of the festival.
DO TICKETS INCLUDE CAMPING ?
Yes! Ticket prices include entry to the event for the full duration and your camping/site access fee.
DO TICKETS INCLUDE SHOWERS ?
Yes! Ticket prices include use of the hot showers.
DO I NEED TO BUY A TICKET IF I AM A VOLUNTEER ?
Yes. All volunteers must purchase a ticket. If you’re volunteer application is successful, the volunteers coordinator will send you an info pack which includes a link to the specially priced volunteer tickets, and a single use coupon code.
DO CHILDREN NEED A TICKET?
Children 13 and under free. Normal ticket prices apply to ALL PATRONS 14 years and above. All minors under the age of 18 must be accompanied by a parent or guardian.
IM CELEBRATING MY BIRTHDAY AT ELEMENTS 2018, CAN I HAVE A FREE TICKET?
No, instead we offer discounted birthday tickets if your birthday falls on the weekend of Elements 2018. Please email us to purchase these tickets.
These Terms and Conditions apply to the sale of tickets for Elements Festival 2018.
In purchasing a Ticket for Elements Festival 2018, you agree to be legally bound by these Terms and Conditions, just as if you had signed a written agreement. If you do not agree with any part of these Terms and Conditions, you should not purchase a Ticket, nor attend the Festival.
++Tickets sales are final and binding.
Ticket Holders are not entitled to a refund, regardless of any changes in personal circumstances. The Promoter will not replace stolen, lost, damaged or destroyed Tickets.
If your ticket has been cancelled, damaged or defaced, you may be refused entry to the Festival. If it has already been scanned or does not appear in the Front Gate scanner system, you may also be refused entry.
The Promoter reserves the right to change, without notice, the Festival artist line-up at its discretion. This includes the dates of the Festival, entry and exit times, number of stages, number of artists, performance times, special effects, amenities, amount and/or type of market stalls, Festival programme, layout of camping ground, layout of the Festival Site, and any other facilities and attractions associated with the Festival (jointly “Facilities and Attractions”). The Promoter shall not be required to provide whole nor partial refunds, nor any other compensation to Ticket Holders if the Facilities and Attractions are changed.
The Promoter is not required to give whole nor partial refunds, nor other compensation to Ticket Holders if poor or difficult weather is experienced prior to, during, or after the Festival.
The Promoter reserves the right to cancel the Festival, at any time, in the case of any “Force Majeure Event”. This includes anything outside the Promoter’s control which, at the Promoter’s sole discretion, makes it logistically impossible to operate the Festival. This includes, without limitation: rain, flooding, drought, storms, lightning, drought, any other form of bad weather, fire, acts of god, explosions, sabotage, accidents, labour disputes, council or police rulings, war, zombie apocalypse and damage to the Festival site from any Force Majeure Events.
The Promoter equally reserves the right to shorten the Festival’s duration, at any time, due to a Force Majeure Event.
++Conduct of Ticket Holders
You agree to follow all directions given by Festival Staff, at all times, throughout the Festival.
Community-minded behaviour is expected at all times. This includes your journey to the Festival, the Festival itself, and your journey home. Persons deemed by the Promoter to be behaving in a dangerous or unacceptable manner may be refused entry, evicted from the Festival Site and/or reported to the local authorities.
The environment and the local community are of paramount importance to the Promoter. Please share this respect and place any litter you crate or find in the bins available to you around the Festival Site. We thank you for being conscious of waste and conservative with water use.
++Access to Festival Site
Your entry to and exit from the Festival Site shall be in accordance with the strict timelines published on the Website. These are subject to change at the discretion of the Promoter.
The Promoter reserves the right to refuse entry to any Ticket Holder if, in its sole discretion, the Promoter believes the Ticket Holder may pose a threat to the security or smooth running of the Festival. If it is determined that a Ticket Holder must be refused entry to the Festival, pursuant to this clause, that Ticket Holder will not, under any circumstance, be entitled to a Ticket refund, nor any other form of compensation.
Ticket Holders are obliged to wear a wristband for the full duration of the Festival. If a person is caught without a wristband, they may, at the discretion of the Promoter, be offered the opportunity to purchase a full price ticket. The Promoter reserves the right to remove any person who does not have a wristband from the Festival Site.
Any person collecting their Tickets at the Festival gate must provide Festival staff with a valid form of photographic identification. If you do not present this identification, you cannot be confirmed as the Ticket Holder and may be denied entry to the Festival.
As a condition of entry to the Festival, all Ticket Holders must consent to having their vehicles, bags, clothes and other possessions searched by Festival staff prior to entering the Festival site. If you fail to comply with this condition, you breach the Terms and Conditions of your Ticket purchase and may be refused entry to the Festival.
Your Ticket grants you access only to the signed ‘public’ areas of the Festival Site. You agree to stay within these signed ‘public’ areas. Any Ticket Holders found in unauthorised areas of the Site may be removed from the Festival. Ticket Holders found outside the boundaries of the Festival Site will be considered trespassers on the property they are on and will, therefore, be subject to prosecution by local authorities. The Promoter reserves the right to remove any Ticket Holder from the Festival site who does not comply with any of the Terms and Conditions hereunder.
All persons under the age of 18 (“Minors”) who attend the Festival must be accompanied by a parent or legal guardian (“Guardians”). Guardians accept full responsibility for the safety and wellbeing of Minors in their care and agree to supervise them at all times during the Festival. Festival entry is free of charge for Minors under the age of 13. General admission prices apply to all Minors above the age of 13. The Terms and Conditions herein apply, in their entirety, to all Minors. Guardians accept responsibility for ensuring Minors in their charge comply with all of the Terms and Conditions. Guardians hereby agree to hold the Promoter, and all Festival staff and contractors, harmless from any and all liability for loss, liability, claims, demands or expenses (legal fees included) incurred by a Minor in his/her charge, or caused to third parties by a Minor in his/her charge, in the course of that Minor’s attendance of the Festival, or any breach by that Minor of these Terms and Conditions.
A total fire ban is in place for the duration of the Festival. You are not permitted to have campfires, naked flames, candles, BBQ’s or other potentially hazardous items or materials.
The possession, use or sale of illegal drugs, or any illicit substances, is strictly forbidden. The Promoter neither condones nor endorses the use of illegal and illicit substances. Any Ticket Holder found with such substances in their possession will be immediately removed from the Festival Site.
The following items are also prohibited on the Festival site. Do not bring any:
- Illegal, menacing or dangerous items;
- Mini-bikes and any similar motorized vehicles;
- Glass bottles, glass containers, breakable drinking glasses;
- Pyrotechnics, sparklers, flares, fireworks or fire crackers;
- Generators or sound systems;
- Dogs or any kind of pets (guide dogs are the only exception).
Any Ticket Holder found with any of these in their possession will be evicted from the Festival Site.
++Loss & Damage
You must not improperly use, cause damage to, remove, tamper with or steal any public facility or Festival infrastructure (“Festival Property”). Equally, you must not improperly use, cause damage to, remove, tamper with or steal any element of the Festival Site’s neighbouring properties, nor anything from the local communities (including in the township of Warwick). You take full responsibility for your actions and agree that you shall be held fully liable for any damages or losses caused by you to Festival Property, neighbouring property and property of the surrounding communities.
The Promoter will not be held liable, whatsoever, for any damage to, or loss of, any property (including, without limitation, personal property such as: cars, tents, bags, cash or any other personal items) brought to, or purchased during, the Festival.
The Promoter will not be held liable for any damage, loss, injury, delay or additional expenses incurred by you as a result of a Force Majeure Event (as defined above), shortening of the Festival due to a Force Majeure Event, or complete cancellation of the Festival due to a Force Majeure.
You agree to indemnify, and hold the Promoter, and all its staff and contractors, harmless from any loss, liability, demands, claims or expenses, including legal fees (on a full indemnity basis) made by you, or any third party, against the Promoter, due to, or arising out of, your attendance of the Festival, or any breach made by you of the Terms and Conditions herein.
You indemnify and hold the Promoter, and all its staff and contractors, harmless from any and all liability for any loss, liability, demands, claims or expenses, including legal fees (on a full indemnity basis) incurred by you, or caused by you to third parties, arising out of your attendance of the Festival, or any breach of the Terms and Conditions herein.
You agree to indemnify and hold the Promoter, and all its staff and contractors, harmless from any loss or damage, including legal expenses, indirect or consequential loss (on a full indemnity basis) suffered or incurred by the Promoter as a result of, or in any way relating to, your attendance of the Festival, or a breach by you of the Terms and Conditions of this Agreement.
You hereby acknowledge the Festival Site, and the land it is staged on, are inherently dangerous and may contain all manner of risks, dangers and obstacles. These may be known and unknown, natural or man-made and may result in:
- loss of your property;
- damage to your property;
- personal injury;
- or even death.
Knowing this to be the case, if you attend the Festival and enter the Festival Site, you do so at your own risk. You waive and forego any rights to make any claims for losses, damages and injuries. You agree that it is your responsibility to come well prepared to handle any and all challenging situations you may be presented with at the Festival Site.